The Four Ways to Achieve Customer Happiness

Why has customer happiness only become important in the last 10 years? How do happy customers benefit me? Do I really eat 8 spiders while sleeping in my lifetime? These are all questions I had when I started looking at what exactly customer happiness is and why it’s all the rage these days. So come Read More

What time is your 3 o’clock parade?

Every day at Disney, the characters are asked the same seemingly obvious question from anxious guests who don’t want to miss out. They’ve got things on their mind, a million things to do, and a family of people pulling them in every direction. And so they ask, “what time is the 3 o’clock parade?” But Read More

Accelerator program practice questions

Making it to the interview stage for an accelerator program is a big deal, you’ve got yourself a chance to speak with some brilliant people and give you startup a real boost. It’s worth making sure you’re prepared for anything they can throw at you.

You can’t fire a cannon from a kayak

We all want our graphs to be ‘up and to the right’, and it’s easy to think that to do that you need to pull out the big moves and just ‘go hard’ on user acquisition. But if you don’t have a system in place to backup these outlandish moves… you’ll sink.